Data protection

Privacy Policy

The person responsible for data processing is:
Frummi.de - KNS GmbH
Im Bühl 32
71287 Flacht/Weissach
Germany
info@frummi.de

Phone: 070442338007

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the website and improving our offering. This serves to safeguard our legitimate interests in a correct presentation of our offering, which prevail within the framework of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. All access data is deleted no later than seven days after your visit to the website.

Hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our collaboration with them, please contact them using the contact details described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: Canada

Our service providers are located and/or use servers in the USA and other countries outside the EU and EEA. No adequacy decision from the European Commission has been issued for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

2. Data processing for contract processing and contact

2.1 Data processing for contract execution

For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance claims, as well as any statutory update obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we absolutely need the data to process the contract, and without it we cannot ship the order. The data collected is evident from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this policy.

2.2 Customer account

If you have given your consent to this in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use your data to open the customer account and to save your data for future orders on our website. You can delete your customer account at any time and can do so either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in your customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this policy.

2.3 Contact

As part of customer communication, we collect personal data in order to process your inquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide it to us when you contact us (e.g. via contact form or email). Mandatory fields are marked as such, since in these cases we absolutely need the data to process your contact. The data collected can be seen from the respective input forms. Once your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

3. Data processing for the purpose of shipping

In order to fulfil the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of notifying you of the delivery or coordinating the delivery.
You can revoke your consent at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this policy.

DHL Parcel GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, and payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we will pass on the data necessary for processing the payment transaction to our technical service providers, who work for us as part of a contract processing agreement, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves the purpose of fulfilling the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via a technical integration in the ordering process. The privacy policy of the respective payment service provider applies in this respect.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact options described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimising our payment processes

If necessary, we will provide our service providers with additional data, which they will use together with the data necessary for processing the payment as our processors for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, accounting support). Pursuant to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail within the framework of a balancing of interests.

4.3 Identity and credit check when selecting Klarna payment services

Klarna direct debit, purchase on account via Klarna, Klarna installment purchase
If you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 (1) (a) GDPR that we may transmit the data necessary for processing the payment and for an identity and credit check to Klarna. In Germany, the credit agencies named in Klarna’s privacy policy may be used for the identity and credit check. Klarna uses the information received about the statistical probability of a payment default to make a considered decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option named in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time, including by contacting Klarna.

4.4 Identity and credit check when selecting Billpay payment services (operated by Klarna Bank AB)

If you decide to use the payment services of Klarna Bank AB AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter BillPay), we ask for your consent in accordance with Art. 6 (1) (a) GDPR that we may transmit the data necessary for processing the payment and for an identity and credit check to BillPay. In Germany, the credit agencies named in BillPay’s privacy policy may be used for the identity and credit check. BillPay uses the information received about the statistical probability of a payment default to make a considered decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option named in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time by contacting BillPay.

4.5 Identity and credit check when selecting purchase on account via PayOne

If you choose to pay by invoice (offered by PayOne GmbH, Lyoner Str. 9, 60528 Frankfurt a. M., Germany (hereinafter PayOne)), we ask for your consent in accordance with Art. 6 (1) (a) GDPR that we may transmit the data necessary for processing the payment and for an identity and credit check to PayOne. In Germany, the credit agencies named in PayOne’s privacy policy may be used for the identity and credit check. PayOne uses the information received about the statistical probability of a payment default to make a considered decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option named in this privacy policy. This may result in us no longer being able to offer you certain payment options.

5. Advertising by email, post, telephone

5.1 E-mail newsletter with registration, newsletter tracking with separate consent

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 (1) (a) GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

If you have also given us your consent in accordance with Art. 6 (1) (a) GDPR to analyze our newsletter, we will also analyze your use of our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent contain single-pixel technologies (e.g., so-called web beacons, tracking pixels) stored on our website. For the evaluation, we link, in particular, the following "newsletter data":

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of the call,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the email address,
  • the date and time of registration and confirmation

and single-pixel technologies with your email address or IP address and, if applicable, a unique ID. Links contained in the newsletter may also contain this ID.

You can unsubscribe from newsletter tracking at any time by sending a message to the contact option described or via a link provided for this purpose in the newsletter.

The information will be stored as long as you are subscribed to the newsletter.

5.2 E-mail newsletter without registration and your right of objection

If we receive your email address in connection with the sale of a product or service and you have not objected, we reserve the right, pursuant to Section 7 (3) of the German Unfair Competition Act (UWG), to regularly send you offers for products similar to those you have already purchased from our range by email. This serves to safeguard our legitimate interests in advertising to our customers, which prevail in the context of a balancing of interests.
You can object to this use of your e-mail address at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.
After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

5.3 Newsletter distribution

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our collaboration with them, please contact us using the contact details described in this privacy policy.

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our collaboration with them, please contact us using the contact details described in this privacy policy.

Our service providers are located and/or use servers in the USA. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

5.4 Sending evaluation requests by email

If you have given us your express consent during or after your order in accordance with Art. 6 (1) (a) GDPR, we will use your email address to request a review of your order using the rating system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request.

The review requests may also be sent by our service provider, Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Trusted Shops).

When sending review requests, we receive information about the respective status from Trusted Shops (e.g., whether the review request was sent and whether it was received). This is done in accordance with Art. 6 (1) (f) GDPR to fulfill our legitimate interest in receiving information about the review invitations in order to make any necessary optimizations based on this information, as well as to fulfill Trusted Shops' legitimate interest in being able to offer this service.

We are jointly responsible with Trusted Shops for sending review requests and for collecting and displaying review and status information.

Within the scope of the joint controllership existing between us and Trusted Shops GmbH, please contact Trusted Shops GmbH with any data protection questions or to assert your rights. You can find their contact details here . Further information on data protection can be found at the following link. Regardless of this, you can also always contact us using the contact details described in this privacy policy. Your inquiry will then be forwarded to the other controller for response, if necessary.

5.5 Postal advertising and your right of objection

Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g., to send you interesting offers and information about our products by post. This serves to protect our legitimate interests in addressing our customers with advertising, which prevail within the context of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.

The advertising mailings are carried out on our behalf by a service provider to whom we pass on your data for this purpose.

5.6 Telephone advertising

If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we will use the data required for this purpose or separately provided by you for our own advertising purposes, e.g. to inform you about interesting offers and our products. You can revoke your consent at any time either by sending a message to the contact option described in this privacy policy or by a verbal notification with each call. After revocation, we will delete your telephone number unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this policy.

6. Cookies and other technologies

6.1 General information

To make visiting our website more attractive and enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit (persistent cookies).
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g., the shopping cart function). These technologies collect and process IP addresses, the time of visits, device and browser information, as well as information about your use of our website (e.g., information about the contents of your shopping cart). Within the framework of a balancing of interests, this serves the overriding legitimate interest in an optimized presentation of our offering in accordance with Art. 6 (1) (f) GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data), as well as for web analytics and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of these technologies in accordance with Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can also access the following link: https://frummi.de. If you do not accept cookies, the functionality of our website may be limited.

6.2 Cookiebot Consent Management Platform

We use Cookiebot on our website to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage, and document your consent, if required, to the processing of your personal data by these technologies. This is necessary according to Art. 6 (1) (c) GDPR to fulfill our legal obligation under Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Cookiebot is an offering from Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark, which processes your data on our behalf.
After you submit your cookie consent on our website, Cookiebot's web server stores your anonymized IP address, the date and time of your consent, browser information, the URL from which the consent was sent, information on your consent behavior, and an anonymous random key. A cookie is also used that contains the information on your consent behavior and the key. Your data will be deleted after twelve months unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR, or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

7. Use of cookies and other technologies for web analysis and advertising purposes

If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we use the following cookies and other third-party technologies on our website. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options for revoking your consent can be found in the "Cookies and other technologies" section. Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.

7.1 Use of Adobe services for web analysis and advertising purposes

We use the technologies described below from Adobe Systems, Software Ireland Limited, Ireland, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland (“Adobe”). The information automatically collected by Adobe technologies about your use of our website is generally transferred to a server of Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on the standard data protection clauses of the European Commission. If your IP address is collected via Adobe technologies, it will be shortened or completely replaced by a generic IP address before being stored on Adobe’s servers by activating the appropriate settings.

Adobe Analytics

For the purpose of website analysis, Adobe Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website). This data is used to create user profiles using pseudonyms. Cookies and tags in page elements can be used for this purpose. If your IP address is collected via Adobe technologies, it will be shortened or completely replaced with a generic IP address before being stored on Adobe's servers by activating the appropriate settings. The pseudonymized user profiles will not be merged with personal data about the bearer of the pseudonym without your express consent. Adobe acts on our behalf.

Adobe Fonts

To ensure consistent presentation of content on our website, the "Adobe Fonts" script code collects data (IP address, time of visit, device and browser information), transmits it to Adobe, and then processes it. We have no influence on this subsequent data processing. Data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR.

7.2 Use of Google services for web analysis and advertising purposes

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) shown below. The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it is shortened before being stored on Google’s servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is based on an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google’s privacy policy .

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website). This data is used to create user profiles using pseudonyms. Cookies may be used for this purpose. Your IP address will not be merged with other Google data. Data processing is based on a contract processing agreement with Google.

To optimize the marketing of our website, we have enabled the data sharing settings for "Google Products and Services." This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. Data sharing with Google under these data sharing settings is based on an additional agreement between the controllers. We have no influence on subsequent data processing by Google.

For the purpose of optimized marketing of our website, we use the so-called user ID function . This function allows us to assign a unique, permanent ID to your interaction data from one or more sessions on our online presence, thus analyzing your user behavior across devices and sessions.

We also use the Google Analytics extension function Google Optimize to create and conduct tests.

For web analysis, the Google Analytics extension Google Signals enables so-called "cross-device tracking." If your internet-enabled devices are linked to your Google Account and you have activated the "personalized advertising" setting in your Google Account, Google can create reports on your usage behavior (especially the number of users across devices), even if you change your device. We do not process personal data in this regard; we only receive statistics compiled based on Google Signals.

For web analysis and advertising purposes, the Google Analytics extension uses the so-called DoubleClick cookie to recognize your browser when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website activity.

Google AdSense

Our website markets space for third-party advertisements through Google AdSense. These ads will be displayed to you at various locations on this website. The DoubleClick cookie enables the display of interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and automatically assigning a pseudonymous user ID, which is used to determine interests based on visits to this and other websites.

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing Cookie is set when you visit our website. This cookie automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information as well as information about your use of our website) and using a pseudonymous cookie ID and based on the pages you visit. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you have accessed our website via a Google Ads ad. Cookies may be used for this purpose and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected, from which user profiles are created using pseudonyms.

Google Maps

To visually display geographical information, Google Maps collects data about your use of the Maps features, in particular your IP address and location data, transmits it to Google, and then processes it. We have no influence on this subsequent data processing.

Google reCAPTCHA

To protect against misuse of our web forms and spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and uses JavaScript and cookies to analyze your use of our website. In addition, other cookies stored in your browser by Google services are evaluated. No personal data is read or saved from the input fields of the respective form.

Google Fonts

To ensure consistent presentation of content on our website, the "Google Fonts" script code collects data (IP address, time of visit, device and browser information), transmits it to Google, and then processes it. We have no influence on this subsequent data processing.

YouTube Video Plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google and then processed by Google, only when you play a video.

7.3 Use of Microsoft services for web analysis and advertising purposes

We use the technologies described below from Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland (“Microsoft”). Data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. The information automatically collected by Microsoft technologies about your use of our website is generally transferred to a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Further information about data processing by Microsoft can be found in Microsoft’s privacy policy .

Microsoft Advertising

For advertising purposes in the Bing, Yahoo and MSN search results as well as on third-party websites, the so-called Microsoft Advertising Remarketing Cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information as well as information about your use of our website) and by means of a pseudonymous CookieID and based on the pages you visit.

For website analysis and event tracking, we use Microsoft Advertising Universal Event Tracking (UET) to measure your subsequent usage behavior if you have accessed our website via a Microsoft Advertising advertisement. Cookies may be used for this purpose and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected, from which usage profiles are created using pseudonyms. If your internet-enabled devices are linked to your Microsoft account and you have not deactivated the “Interest-based advertising” setting in your Microsoft account, Microsoft can create reports on usage behavior (in particular the number of users across devices), even if you change your device – so-called “cross-device tracking”. We do not process personal data in this respect; we only receive statistics created on the basis of Microsoft UET.

Bing Maps

To visually display geographical information, Bing Maps collects data about your use of the Maps features, in particular your IP address and location data, which is transmitted to Microsoft and processed by Microsoft. We have no influence on this data processing.

7.4 Use of Facebook services for web analysis and advertising purposes

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies presented below from Meta Platforms Ireland Ltd. , 4 Grand Canal Square, Dublin 2, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”). The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter). From this data, user profiles are created using pseudonyms. As part of the so-called extended data comparison, information is also collected and stored in hashed form for comparison purposes, which can be used to identify individuals (e.g. names, email addresses and telephone numbers). For this purpose, the Facebook Pixel automatically sets a cookie when you visit our website. This cookie automatically enables your browser to be recognized when you visit other websites using a pseudonymous CookieID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website activity, in particular personalized and group-based advertising.
The information automatically collected by Facebook (by Meta) technologies about your use of our website is generally transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision from the European Commission for the USA. To the extent that data transfer to the USA falls under our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in the Facebook (by Meta) privacy policy.

Facebook Analytics

As part of the Facebook Business Tools, the data collected with the Facebook Pixel about your use of our website is used to create statistics about visitor activity on our website. This data processing is carried out on the basis of a contract processing agreement with Facebook (by Meta). Your analysis serves to optimally present and market our website.

Facebook Ads (Ads Manager)

We advertise this website via Facebook Ads on Facebook (by Meta) and other platforms. We determine the parameters of each advertising campaign. Facebook (by Meta) is responsible for the precise implementation, in particular the decision regarding the placement of ads for individual users. Unless otherwise stated for the individual technologies, data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Joint controllership is limited to the collection of data and its transmission to Meta Platforms Ireland. This does not include subsequent data processing by Meta Platforms Ireland.

Based on the statistics on visitor activity on our website generated via Facebook Pixel, we use Facebook Custom Audience to run group-based advertising on Facebook (by Meta) by determining the characteristics of the respective target audience. Within the scope of the extended data matching (see above) used to determine the respective target audience, Facebook (by Meta) acts as our processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing .

We use Facebook Pixel Conversions to measure your subsequent usage behavior for web analytics and event tracking purposes if you have accessed our website via a Facebook Ads ad. Data processing is based on a contract processing agreement with Facebook (by Meta).

7.5 Other providers of web analysis and online marketing services

Use of etracker for web analysis

For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is automatically collected and stored using technologies from etracker GmbH , Erste Brunnenstraße 1, 20459 Hamburg, Germany ("etracker"). From this data, user profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymized user profiles will not be merged with personal data about the bearer of the pseudonym without separate, express consent. etracker acts on our behalf.

Use of econda for web analysis

For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is automatically collected and stored using technologies from econda GmbH, Zimmerstr. 6, 76137 Karlsruhe, Germany. This data is used to create user profiles using pseudonyms. Cookies may be used for this purpose. The pseudonymized user profiles will not be merged with personal data about the bearer of the pseudonym without separate, express consent. econda acts on our behalf.

Use of Mapp Intelligence for web analysis

For the purpose of website analysis, Mapp Intelligence , a technology of Webtrekk GmbH, Robert-Koch-Platz 4, 10115 Berlin, Germany and Mapp Digital Germany GmbH, c/o Webtrekk GmbH (both together "Mapp"), automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymized user profiles will not be merged with personal data about the bearer of the pseudonym without separate, express consent. Mapp works on our behalf. The information automatically collected by Mapp Intelligence about your use of our website may be processed by Mapp Digital US, LLC, 9276 Scranton Rd., Suite 500, San Diego, CA 92121, USA. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

Use of Matomo as a software solution for web analysis

For the purpose of website analysis, the Matomo software from InnoCraft Ltd. , 150 Willis St, 6011 Wellington, New Zealand, automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website). From this data, user profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymized user profiles will not be merged with personal data about the bearer of the pseudonym without separate, express consent. Data processing by Matomo takes place on our servers.

Use of Matomo as a cloud solution for web analysis

For the purpose of website analysis, the Matomo software from InnoCraft Ltd. , 150 Willis St, 6011 Wellington, New Zealand, automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website). From this data, user profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymized user profiles will not be merged with personal data about the bearer of the pseudonym without separate, express consent. Matomo works on our behalf. The European Commission has determined that New Zealand provides an adequate level of data protection.

Use of Hotjar for web analysis

For the purpose of website analysis, data (IP address, time of visit, device and browser information, and information about your use of our website) is automatically collected and stored using technologies from Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 3155, Malta ("Hotjar"). From this data, user profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymized user profiles will not be merged with personal data about the bearer of the pseudonym without separate, express consent. Hotjar acts on our behalf.

Use of Pinterest Tag for web analysis and advertising purposes

For web analysis and advertising purposes on Pinterest and on third-party websites, when you visit our website, technologies fromPinterest Europe Ltd. , Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”) are used to automatically enable interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) and using a pseudonymous CookieID and based on the pages you visit. Usage profiles are created from the data collected using pseudonyms. Pinterest will combine this information with other data from your Pinterest account and use it to compile reports on website activities and to provide other services related to website usage. We have no influence on data processing by Pinterest and only receive statistics created on the basis of the Pinterest Tag. This allows us to measure your subsequent usage behavior for website analysis and event tracking if you came to our website via a Pinterest advertisement. The information automatically collected by Pinterest is generally transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on the European Commission's standard data protection clauses. Data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR.

Use of AB Tasty for web analysis

For the purpose of website analysis and conducting A/B tests, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is collected and stored using technologies from AB Tasty GmbH , Richmodstraße 6, 50667 Cologne ("AB Tasty"). From this data, user profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymized user profiles will not be merged with personal data about the bearer of the pseudonym without separate, express consent. AB Tasty acts on our behalf.

Use of Optimizely for web analysis

For the purpose of website analysis and to conduct A/B tests, data (IP address, time of visit, device and browser information as well as information about your use of our website) is collected and stored using technologies from Optimizely GmbH , Christophstraße 15-17, 50670 Cologne (“Optimizely”). This data is used to create user profiles using pseudonyms. Cookies may be used for this purpose. The pseudonymized user profiles will not be merged with personal data about the bearer of the pseudonym without separate, express consent. The information automatically collected by Optimizely about your use of our website is generally transferred to a server of Optimizely, Inc. 631 Howard Street, Suite 100 San Francisco, CA 94105, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR.

Use of AdRoll retargeting for online marketing

We advertise this website in search results and on third-party websites via our advertising partner AdRoll Advertising Ltd., Level 6, 1, Burlington Plaza, Burlington Road, Dublin 4, Ireland (“AdRoll”). When you visit our website, a retargeting cookie from AdRoll or its partners is automatically set, which enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. Data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. We determine the parameters of each advertising campaign. AdRoll is responsible for the precise implementation (e.g. the decision on the placement of individual ads). The data automatically collected by AdRoll (IP address, time of visit, device and browser information as well as information about your use of our website) may be combined by AdRoll with information from other sources and transmitted to AdRoll’s advertising partners. In addition, they are generally transferred to and stored on a server of NextRoll, Inc., 2300 Harrison St, Fl 2, San Francisco, CA, 94110, USA. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

Use of Amazon services for online marketing

We market space for third-party advertisements on Amazon via our advertising partner Amazon Europe Core S.à.rl , 5 Rue Plaetis, L-2338 Luxembourg ("Amazon"). These advertisements will be displayed to you at various points on this website. Using cookies, Amazon can track the progress of each order and, in particular, understand that you clicked on the respective advertisement and then ordered the product. For this purpose, data (IP address, time of visit, device and browser information as well as information about your use of our website) is collected, transmitted to Amazon and processed by Amazon. We have no influence on this data processing. Data is processed on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. The information automatically collected by Amazon about your use of our website is generally transferred to a server of Amazon, Inc., 410 Terry Ave. North, Seattle, WA 98109-5210, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

Using Criteo for online marketing

We advertise this website in search results and on third-party websites via our advertising partner Criteo SA , 32 Rue Blanche, 75009 Paris, France (“Criteo”). When you visit our website, a retargeting cookie from Criteo or its partners is automatically set, which enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. Data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. We determine the parameters of each advertising campaign. Criteo is responsible for the precise implementation (e.g. the decision on the placement of individual ads). The data automatically collected by Criteo (IP address, time of visit, device and browser information as well as information about your use of our website) may be combined by Criteo with information from other sources and transmitted to Criteo advertising partners.

Use of AWIN for online marketing

We market space for third-party advertisements through our advertising partner AWIN AG , Eichhornstraße 3, 10785 Berlin, Germany (“AWIN”). These advertisements will be displayed to you at various points on this website. Using cookies, AWIN can track the progress of each order and, in particular, understand that you clicked on the respective advertisement and then ordered the product. For this purpose, data (IP address, time of visit, device and browser information as well as information about your use of our website) is collected, transmitted to AWIN and processed by AWIN. We have no influence on this data processing. Data is processed on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR.

Use of Vimeo Video Plugin to integrate third-party content

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the video plugin from Vimeo LLC, 555 West 18th Street, New York 10011, USA (“Vimeo”), transmitted to Vimeo and then processed by Vimeo. The data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Google Analytics is automatically integrated into the Vimeo video plugin. For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Google Analytics is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and stored there. Your IP address will be shortened before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. We have no influence on or access to data processing by Vimeo, including the settings and results of Google Analytics. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

Jimdo Tracking

We use the tracking and analysis tool provided by Jimdo GmbH, Stresemannstrasse 375, 22761 Hamburg, Germany. Pursuant to Art. 6 (1) (f) GDPR, this serves to protect our legitimate interests within the framework of a balancing of interests, namely the purposes of statistically evaluating your user behavior on our website and ensuring a needs-based, user-friendly design and continuous optimization of our offerings.
Jimdo does not use cookies for tracking. Your data (IP address, time of visit, device and browser information) is automatically collected, combined, and processed using pseudonymized user profiles for the purposes described.
Your data is truncated, stored as a hash value, and additionally encrypted with a random value that changes every 24 hours. This prevents any conclusions about the identity of individual users.
The data will not be further merged.

8. Integration of the Trusted Shops Trustbadge/other widgets

To display Trusted Shops services (e.g. seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order, Trusted Shops widgets (e.g. Trusted Shops Trustbadge) are integrated into this website.

This serves to safeguard our legitimate interests, which prevail within the context of a balancing of interests, in optimal marketing by enabling secure shopping in accordance with Art. 6 (1) (f) GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Trusted Shops), with whom we are jointly responsible for data protection pursuant to Art. 26 GDPR. Within the scope of this data protection notice, we inform you below about the essential contractual content pursuant to Art. 26 (2) GDPR.
Within the scope of the joint controllership existing between us and Trusted Shops GmbH, please contact Trusted Shops GmbH with any data protection questions or to assert your rights. You can find their contact details here . Further information on data protection can be found at the following link. Regardless of this, you can also always contact us using the contact details described in this privacy policy. Your inquiry will then be forwarded to the other controller for response, if necessary.

8.1 Data processing when integrating the Trustbadge/other widgets

The Trustbadge is provided by a US CDN (Content Delivery Network) provider under joint responsibility. An appropriate level of data protection is ensured through standard data protection clauses and other contractual measures. Further information on data protection at Trusted Shops GmbH can be found here . When you access the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used primarily for statistical purposes and error analysis.

8.2 Data processing after order completion

After completing your order, your email address, hashed using a cryptographic one-way function, will be transmitted to Trusted Shops GmbH. The legal basis is Art. 6 (1) (f) GDPR. This serves to check whether you are already registered for services with Trusted Shops GmbH and is therefore necessary to fulfill our and Trusted Shops' overriding legitimate interests in providing the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 (1) (f) GDPR. If this is the case, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services, you will then be given the opportunity to do so for the first time. Further processing after registration is also governed by the contractual agreement with Trusted Shops GmbH. If you do not register, all transmitted data will be automatically deleted by Trusted Shops GmbH and personal reference will then no longer be possible.

Trusted Shops uses service providers for hosting, monitoring, and logging. The legal basis is Art. 6 (1) (f) GDPR for the purpose of ensuring uninterrupted operation. Processing may take place in third countries (the USA and Israel). An appropriate level of data protection is ensured in the case of the USA through standard data protection clauses and other contractual measures, and in the case of Israel through an adequacy decision.

9. Social Media

9.1 Social plugins from Facebook (by Meta), Twitter, Instagram (by Meta), Pinterest, Xing, Addthis, Whatsapp

Our website uses social buttons from social networks. These are simply embedded as HTML links, so no connection to the servers of the respective provider is established when you visit our website. Clicking on one of the buttons opens the website of the respective social network in a new browser window. There you can, for example, click the Like or Share button.

9.2 Our online presence on Facebook (by Meta), Twitter, Instagram (by Meta), YouTube, Pinterest, LinkedIn, Xing

If you have given your consent to this in accordance with Art. 6 (1) (a) GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options to protect your privacy, can be found in the data protection information of the providers linked below. If you still need help with this, you can contact us.

Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing when you visit a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be foundhere .

Twitter is a service provided by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is generally transferred to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

Instagram (by Meta) is an offering from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing when you visit an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be foundhere .

YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

Pinterest is a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

LinkedIn is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is generally transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

Xing is an offering of New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

10. Contact options and your rights

10.1 Your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or incomplete personal data stored by us;
  • According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • is necessary for the establishment, exercise or defense of legal claims;
  • According to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
    • you dispute the accuracy of the data;
    • the processing is unlawful but you oppose its erasure;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims or
    • You have objected to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
  • Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work, or at our company headquarters.

Right of objection

If we process personal data as described above to protect our legitimate interests, which override ours in the context of a balancing of interests, you can object to this processing with future effect. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

10.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

11. WhatsApp Newsletter

We use the KEAZ app to send you automated WhatsApp messages related to your order. For this purpose, your name, phone number, and order number will be transmitted to the operator of the KEAZ app, Pocket Agency GmbH. This data is required to enable communication via WhatsApp. If you provide your phone number, you will automatically receive a message about your order status. Further information on data protection and the detailed privacy policy can be found at the following link: www.keaz.app

Here you can reach us very quickly